Legal

Terms of Service

Please read these terms carefully before using our website

Last Updated: January 2026

Fair Terms

Clear and reasonable conditions

Your Rights

Protected and respected

Secure Payments

Safe transaction processing

Delivery Promise

Reliable shipping terms

1. Agreement to Terms

By accessing and using the Sutikala website (sutikala.com) and purchasing our products, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily access the materials on Sutikala's website for personal, non-commercial transitory viewing only. Under this license you may not:

Modify or copy the materials

Use the materials for any commercial purpose

Attempt to decompile or reverse engineer any software

Remove any copyright or proprietary notations

Transfer the materials to another person

3. Product Information and Pricing

We strive to ensure that all information on our website is accurate. However:

We do not warrant that product descriptions, colors, or pricing is error-free

We reserve the right to correct errors and update information at any time

We may refuse or cancel orders with incorrect pricing

Prices are subject to change without notice

All prices are in Indian Rupees (INR) unless otherwise stated

4. Account Terms

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for:

Safeguarding your password and account activities

Notifying us of any breach of security

Not using another person's account without permission

Being at least 18 years old to use our service

5. Orders and Payment

All orders are subject to acceptance and availability. Payment details:

Payment must be received before order dispatch

We accept cards, UPI, net banking, digital wallets, and COD

All transactions are processed through secure gateways

Orders can be cancelled within 2 hours of placing

6. Shipping and Delivery

Delivery timelines are estimates and not guaranteed. You acknowledge:

We are not responsible for delays beyond our control

Risk of loss passes to you upon delivery to carrier

It is your responsibility to provide accurate shipping information

Refer to our Shipping Policy for detailed information

7. Returns and Refunds

We offer a 7-day return policy on eligible items:

Items must be returned in original condition with tags

Certain items are non-returnable (custom, innerwear, final sale)

Refunds processed within 5-7 business days

Original shipping charges are non-refundable

8. Intellectual Property

The website and its original content are owned by Sutikala and protected by intellectual property laws:

All product images and designs are our property

You may not reproduce content without permission

The Sutikala name and logo are trademarks

9. Prohibited Uses

You may not use our website for any unlawful purpose including:

Violating any laws or regulations

Infringing intellectual property rights

Harassing or defaming others

Submitting false or misleading information

Uploading viruses or malicious code

10. Disclaimer

The materials on Sutikala's website are provided on an "as is" basis. We make no warranties, expressed or implied, and hereby disclaim all other warranties including merchantability, fitness for a particular purpose, or non-infringement.

11. Limitation of Liability

In no event shall Sutikala be liable for any damages arising out of the use or inability to use our website or materials, even if we have been notified of the possibility of such damage.

12. Governing Law

These terms and conditions are governed by the laws of India. You submit to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified at least 30 days prior. Continued use of our website constitutes acceptance of revised terms.

14. Contact Information

If you have any questions about these Terms, please contact us:

legal@sutikala.com

Phone

+91 80-1234-5678

Address

123 Fashion Street, MG Road, Bangalore 560001

Acceptance of Terms

By using this website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Questions About Our Terms?

Our team is available to clarify any terms, conditions, or policies you may have questions about.