Shipping Policy
Fast, reliable delivery to your doorstep across India and internationally
Shipping Methods
Standard Delivery
Metro Cities
5-7 business days
Other Locations
7-10 business days
Cost
₹99 (Free above ₹1999)
Express Delivery
Metro Cities
2-3 business days
Other Locations
Major metros only
Cost
₹199
International
Metro Cities
10-15 business days
Other Locations
Select countries
Cost
Calculated at checkout
Delivery Timeline
Metro Cities
Bangalore, Mumbai, Delhi, Kolkata, Chennai, Hyderabad, Pune, Ahmedabad
Other Locations
All other cities and towns across India
Delivery timelines are estimated and may vary during peak seasons, festivals, or unforeseen circumstances. Business days exclude Sundays and public holidays.
International Shipping
Available Countries
We ship to USA, UK, Canada, Australia, UAE, Singapore, and select European countries. Contact us at international@sutikala.com for specific country availability.
Shipping Costs
International shipping costs are calculated based on destination, package weight, and dimensions. The exact cost will be displayed at checkout before payment.
Delivery Time
Standard international delivery takes 10-15 business days. Express options may be available for select countries at additional cost.
Customs & Duties
International orders may be subject to customs duties and taxes as per the destination country's regulations. These charges are the responsibility of the customer.
Tracking
All international orders include tracking. You will receive a tracking number once your order is shipped.
Order Tracking
Track your order at every step of the journey. Once shipped, you'll receive a tracking link via email and SMS.
Order Confirmed
Your order has been received and is being processed
Packed
Your order has been packed and is ready for dispatch
Shipped
Your order is on its way to you
Out for Delivery
Your order will be delivered today
Delivered
Your order has been successfully delivered
Important Information
Processing Time
Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
Address Accuracy
Please ensure your shipping address is complete and accurate. We cannot be responsible for orders delivered to incorrect addresses.
Remote Areas
Delivery to remote or hard-to-reach areas may take additional time. Express delivery may not be available for all pin codes.
Damaged Packages
If your package arrives damaged, please refuse delivery and contact us immediately. Take photos for documentation.
We're here to help
Questions About Delivery?
Our customer service team is available to assist with any shipping-related queries or concerns.