Free Shipping on Orders Above ₹1999 | COD Available
Shipping Policy
Fast, reliable delivery to your doorstep. We ship across India and to select international locations.
Shipping Methods
Standard Delivery
Metro Cities
5-7 business days
Other Locations
7-10 business days
Shipping Cost
₹99 (Free above ₹1999)
Express Delivery
Select Cities
2-3 business days
Availability
Major metro cities
Shipping Cost
₹199
International
Delivery Time
10-15 business days
Availability
Select countries
Shipping Cost
Calculated at checkout
Domestic Shipping Costs
Orders below ₹1999
Standard shipping charges apply
₹99
Orders ₹1999 and above
Free standard shipping
FREE
Express Delivery
Available in select cities
₹199
Pro Tip: Free Shipping
Add items worth ₹1999 or more to your cart to enjoy free standard shipping anywhere in India!
Delivery Timeline
Metro Cities
Bangalore, Mumbai, Delhi, Kolkata, Chennai, Hyderabad, Pune, Ahmedabad
Other Locations
All other cities and towns across India
Note: Delivery timelines are estimated and may vary during peak seasons, festivals, or unforeseen circumstances. Business days exclude Sundays and public holidays.
International Shipping
Available Countries
We ship to USA, UK, Canada, Australia, UAE, Singapore, and select European countries. Contact us at international@sutikala.com for specific country availability.
Shipping Costs
International shipping costs are calculated based on destination, package weight, and dimensions. The exact cost will be displayed at checkout before payment.
Delivery Time
Standard international delivery takes 10-15 business days. Express options may be available for select countries at additional cost.
Customs & Duties
International orders may be subject to customs duties and taxes as per the destination country's regulations. These charges are the responsibility of the customer and are not included in the product or shipping price.
Tracking
All international orders include tracking. You will receive a tracking number once your order is shipped.
Order Tracking
How to Track Your Order
- Once your order is shipped, you will receive a tracking link via email and SMS
- Click on the tracking link to see real-time status of your order
- Alternatively, log into your account and visit the "My Orders" section
- Click on the specific order to view tracking details
Order Status Updates
Order Confirmed: Your order has been received and is being processed
Packed: Your order has been packed and is ready for dispatch
Shipped: Your order is on its way to you
Out for Delivery: Your order will be delivered today
Delivered: Your order has been successfully delivered
Delivery Issues
If you're not available to receive your order, the courier will attempt delivery 2-3 times. You will receive notifications for each delivery attempt. You can also contact the courier directly to reschedule delivery or pick up from the nearest center.
Important Information
Processing Time
Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
Address Accuracy
Please ensure your shipping address is complete and accurate. We cannot be responsible for orders delivered to incorrect addresses provided by customers.
Remote Areas
Delivery to remote or hard-to-reach areas may take additional time. Express delivery may not be available for all pin codes.
Damaged Packages
If your package arrives damaged, please refuse delivery and contact us immediately. Take photos of the damaged package for documentation.