Your Privacy Matters

Privacy Policy

Learn how we collect, use, and protect your information

Last Updated: January 2026

Data Protection

Your information is secured with industry-standard encryption

Secure Payments

PCI-DSS compliant payment processing

Transparency

Clear information about how we use your data

Data Control

Access, update, or delete your data anytime

1. Introduction

Sutikala ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

Identity Data: First name, last name, username, date of birth, gender

Contact Data: Email address, telephone number, billing address, delivery address

Financial Data: Payment card details (processed securely through payment providers)

Transaction Data: Details about payments and products you have purchased

Technical Data: IP address, browser type, time zone setting, operating system

Usage Data: Information about how you use our website, products and services

3. How We Use Your Information

We will only use your personal data when the law allows us to:

To process and deliver your order, including managing payments, fees and charges

To manage our relationship with you, including notifying you about changes

To enable you to participate in promotions, competitions and surveys

To administer and protect our business and website

To deliver relevant website content and advertisements

To use data analytics to improve our services

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws:

Request access: to your personal data (data subject access request)

Request correction: of the personal data that we hold about you

Request erasure: of your personal data

Object to processing: of your personal data

Request restriction: of processing your personal data

Request transfer: of your personal data to you or a third party

Withdraw consent: at any time where we rely on consent

7. Cookies

We use cookies and similar tracking technologies to track activity on our website. Types of cookies we use:

Essential Cookies: Required for the website to function properly

Performance Cookies: Help us understand how visitors interact with our website

Functionality Cookies: Allow us to remember your preferences and choices

Targeting Cookies: Used to deliver advertisements relevant to you

8. Third-Party Services

We may share your data with:

Payment processors for secure payment processing

Shipping and logistics partners for order delivery

Marketing platforms for email communications (if opted in)

Analytics providers to help us improve our services

Customer service platforms to provide support

9. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

10. International Data Transfers

We may transfer your personal data outside of India. If we do so, we ensure a similar degree of protection is afforded to it by ensuring appropriate safeguards are implemented.

11. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

privacy@sutikala.com

Phone

+91 80-1234-5678

Address

123 Fashion Street, MG Road, Bangalore 560001

Your Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our website.

Your privacy matters

Questions About Your Data?

Our team is here to help with any privacy-related questions or data requests you may have.